Support

Last updated 21 September 2026

LogHog is made by one person, Louis. Email and you will hear back from him, usually within a couple of days.

It helps to say which device you are using, and what you were doing when it went wrong.

Ideas and problems

In the app, go to Settings, Contact, Send a suggestion. It sends your note straight to Louis with the app version and your kind of device, so there is nothing else to fill in. You can also just email.

Deleting your account

Open LogHog and tap the settings cog at the top right of the home screen.
Open Account and tap Delete account.
Read what will be deleted, type DELETE and tap Delete my account.

Your records, your booking files, your settings and your account are removed straight away, from LogHog and from the device you did it on. It cannot be undone. A subscription bought on the website is cancelled for you. A subscription bought in the iPhone app is billed by Apple, so cancel it in your Apple ID’s subscriptions as well.

If you cannot sign in, email us from the address on the account and we will delete it for you.

LogHog Premium

Cancelling on the website: Settings, Account, Cancel subscription.
Cancelling on iPhone: open the phone’s Settings app, tap your name, then Subscriptions, then LogHog.
Premium keeps working until the end of the month you have paid for.

Common questions

Does LogHog work without a signal?

Yes. Everything is saved on your device first and sent to your account when there is a connection, so nothing you log is lost while you are offline.

Can I use it without an account?

On iPhone, yes: everything stays on the phone. Sign in to back it up and use it on other devices. The website needs an account.

I have forgotten my password

Tap Forgot password? on the sign-in screen and we will email you a link to set a new one.

My Apple Calendar events are not showing in Bookings

LogHog needs permission to read your calendar. On the iPhone, open the Settings app, tap Apps, then LogHog, then Calendars, and choose Full Access.

How do I stop Ask AI sending my data to Google?

In LogHog, go to Settings, LogHog AI, and tap Withdraw permission. Ask AI will ask again before it sends anything.

Can I have a copy of my data?

Yes. Email us from the address on your account and we will send you everything we hold, within a month.